Question 1

What is Swift It?

Accepted Answer

Swift It is a digital gifting platform that lets you send personalised gift cards for any occasion — weddings, birthdays, engagements, baby showers, bridal showers, and more. You can attach money, photos, and even videos to create a meaningful, modern gift.

Question 2

How does sending a digital gift card work?

Accepted Answer

Simply choose the occasion, customise your card with a message, photos or videos, add your monetary gift, and send it instantly. Your recipient receives a secure digital card they can view anytime.

Question 3

Can I add money to a digital gift card?

Accepted Answer

Yes! You can attach a monetary gift to any card. The funds are securely transferred and can be withdrawn by the recipient directly to their bank account.

Question 4

What occasions can I send a gift card for?

Accepted Answer

You can send gift cards for any event, including:
• Weddings
• Birthdays
• Engagement parties
• Bridal showers
• Baby showers
• Anniversaries
• Graduations
• Housewarmings
• Or any moment worth celebrating

Question 5

Can I personalise the card?

Accepted Answer

Absolutely. You can upload photos, add videos, write your own message, and choose from a range of beautiful templates to make your gift truly special.

Question 6

How does the recipient access their gift?

Accepted Answer

They’ll receive a secure link via email or SMS. Once they open their card, they can view your message, media, and withdraw any attached funds.

Question 7

Is it safe to send money through Swift It?

Accepted Answer

Yes. All transactions are encrypted and handled through trusted, secure payment providers. Your payment details and personal information are fully protected.

Question 8

How quickly does the money arrive?

Accepted Answer

Gift cards are delivered instantly. Funds can usually be withdrawn by the recipient within 1–2 business days, depending on their bank.

Question 9

Can I schedule a gift for a future date?

Accepted Answer

Yes! You can schedule a gift card to be delivered on a specific date — perfect for birthdays, anniversaries, or important milestones.

Question 10

Can multiple people contribute to the same gift?

Accepted Answer

Yes. You can create a group gift link, allowing multiple friends and family members to contribute money and messages to a single card.

Question 11

Do recipients need an account to receive their gift?

Accepted Answer

No account is required to view the card or withdraw the funds. Super simple.

Question 12

Are there fees for sending or receiving money?

Accepted Answer

We keep fees low and transparent. Depending on the payment method, small processing fees may apply. Receiving money is generally free for the recipient.

Question 13

What payment methods do you accept?

Accepted Answer

We support major debit/credit cards, and can integrate Apple Pay and Google Pay depending on your region.

Question 14

What kind of media can I upload to my card?

Accepted Answer

You can upload photos and short video clips to personalise your gift. Supported file types and size limits are shown during upload.

Question 15

What happens if the recipient doesn’t claim their money?

Accepted Answer

If funds aren’t withdrawn within a set period, we’ll notify both you and the recipient. Unclaimed funds can be refunded back to you.

Question 16

Who do I contact for help?

Accepted Answer

Our support team is here to help with anything you need! Visit our Support page or email us at support@swiftit.com(mailto:support@swiftit.com)

Frequently asked questions